Privacy Policy

1. Introduction

C4T GLOBAL IMPACT Ltd ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name and contact details (email, phone number, address)
• Company name and job title
• Payment and billing information
• Communication records and correspondence

Technical Information

• IP address and browser type
• Device information and operating system
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services
• To communicate with you about projects and services
• To process payments and send invoices
• To respond to inquiries and provide customer support
• To send newsletters and marketing communications (with consent)
• To improve our services and website
• To comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract: Processing necessary to fulfill our contractual obligations
• Consent: Where you have given explicit consent
• Legitimate Interest: For our business operations where your rights are not overridden
• Legal Obligation: Where required by law

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Third parties who assist in our operations (hosting, analytics, payment processing)
• Business Partners: With your consent, for collaborative projects
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or asset sale

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Active client data: Duration of business relationship plus 7 years
• Marketing data: Until you opt out or withdraw consent
• Website analytics: Up to 26 months

8. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us using the details below.

9. Cookies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device. We use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for targeted advertising (with consent)

You can control cookies through your browser settings.

10. International Data Transfers

Your data may be transferred to and processed in countries outside Rwanda. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses or other approved mechanisms.

11. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us: